Your questions, answered
Welcome to Lula Earl, where clean, natural ingredients meet handcrafted quality. We pride ourselves on creating beautiful soy wax candles and nourishing beauty products, all made with attention to detail in Peetz, Colorado. Explore our FAQs to learn more about what makes Lula Earl special and how we can bring a touch of natural luxury to your life.
Frequently asked questions
Here you'll find answers to the most common questions about Lula Earl, our natural candles, beauty products, and online shopping experience. If you can't find what you're looking for, feel free to contact us!
Are Lula Earl products handmade?
Yes, absolutely! All Lula Earl soy wax candles and natural beauty products are lovingly handmade in small batches in Peetz, Colorado. This ensures meticulous attention to detail and exceptional quality in every item you receive.
How do you decide on a scent for your candles and body products?
Our scents are thoughtfully curated to evoke natural tranquility and joy. We prioritize using natural essential oils and high-quality, phthalate-free fragrance oils to create unique, delightful, and safe aromas for your home and body. Each scent is chosen to enhance your self-care routine.
When someone buys from your online shop, what are the most important things they should know about shipping?
We aim to process and ship all orders within [[X business days]]. Once your order ships, you will receive a tracking number via email. Shipping costs and estimated delivery times will be calculated at checkout based on your location within the United States. For any special requests or international shipping inquiries, please contact us at [[email]].
What should I know about getting help if I have a problem?
Your satisfaction is our priority. If you encounter any issues with your order or have questions, please reach out to our customer service team immediately at [[email]] or [[phonenumber]]. We are dedicated to resolving any concerns promptly and ensuring you have a positive Lula Earl experience.
Are Lula Earl products clean and non-toxic?
Absolutely. We are deeply committed to using only clean, natural ingredients. Our soy wax candles feature cotton wicks, and our beauty products – including lotion bars, soaps, and body spritzes – are made with a handful of organic, non-toxic components, free from harsh chemicals and parabens.
What makes your Lula Earl products unique or different from others on the market?
Lula Earl stands out by prioritizing clean, natural ingredients, and meticulous attention to detail. Our products are free from harsh chemicals, made with a handful of organic components, and crafted with a passion for quality right here in Peetz, Colorado. We're a woman-owned business dedicated to providing safe, luxurious, and eco-conscious options for your home and body.
What should I know about returns?
We want you to love your Lula Earl products! If you're not completely satisfied with your purchase, please contact us within [[X days]] of receipt at [[email]]. We handle returns and exchanges on a case-by-case basis to ensure a fair resolution. Please refer to our dedicated 'Shipping & Returns' page for our full policy details.
Are Lula Earl beauty products suitable for sensitive skin?
Yes, our beauty products, such as lotion bars, soaps, and body spritzes, are crafted with sensitive skin in mind. We use organic, natural ingredients and avoid harsh chemicals to minimize irritation. We always recommend checking the full ingredient list on each product page if you have specific allergies or concerns.
Discover the Lula Earl difference
Ready to experience the pure, natural goodness of Lula Earl? From our handcrafted soy wax candles with cotton wicks to our nourishing lotion bars, soaps, and body spritzes, every product is made with you in mind. Explore our collections and find your new favorite clean beauty and home essentials.